SHIPPING POLICY

Last Updated: August 13, 2026

Thank you for shopping at qvqkx.shop, operated by Q Holding Advokatanpartsselskab.

This Shipping Policy explains how orders placed through our online store are processed, shipped, delivered, and handled. Please review this policy before placing your order.

1. ORDER PROCESSING

After your order has been successfully placed, we will process it for shipment.

Order processing may include payment verification, order confirmation, inventory checks, packaging, and preparation for dispatch.

Processing times may vary depending on product availability, order volume, weekends, public holidays, and other operational circumstances.

Once your order has been dispatched, you may receive a shipping confirmation email containing available tracking information.

2. SHIPPING DESTINATIONS

We ship to destinations that are available for selection during checkout on qvqkx.shop.

Available shipping destinations may vary depending on the product, carrier availability, delivery restrictions, and other logistical considerations.

If we are unable to ship an order to the delivery address provided, we will contact you using the contact information associated with your order.

3. SHIPPING COSTS

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping costs may depend on factors such as the delivery destination, shipping method, package size, package weight, and products ordered.

You will have an opportunity to review applicable shipping charges before confirming and paying for your order.

4. ESTIMATED DELIVERY TIMES

Estimated delivery times, where available, will be displayed during checkout or otherwise communicated to you in connection with your order.

Delivery times are estimates and may vary depending on the destination, carrier, product availability, customs procedures, public holidays, weather conditions, and other circumstances outside our reasonable control.

We make reasonable efforts to ensure that orders are delivered within the estimated delivery period, but estimated delivery dates should not be considered guaranteed unless expressly stated otherwise.

Nothing in this section limits any delivery rights available to consumers under applicable law.

5. ORDER TRACKING

Where tracking is available, tracking information may be provided after your order has been dispatched.

Please allow sufficient time for the carrier's tracking system to update after receiving your shipping confirmation.

If your tracking information has not updated for an extended period or you believe there may be an issue with your shipment, please contact us at GoshSerguei@gmail.com.

6. DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your:

• Recipient name;

• Street address and house/building number;

• Apartment or unit number, if applicable;

• Postal code;

• City;

• Country; and

• Contact information.

If you discover an error in your delivery address after placing your order, please contact us as soon as possible at GoshSerguei@gmail.com.

We will make reasonable efforts to update the address if the order has not yet been dispatched. However, we cannot guarantee that an address can be changed once an order has entered the shipping process.

Additional shipping or redelivery costs resulting from an incorrect or incomplete address supplied by the customer may be charged to the customer where permitted by applicable law.

7. DELAYED SHIPMENTS

Occasionally, shipments may experience delays due to circumstances outside our reasonable control, including:

• Carrier disruptions;

• Customs processing;

• Severe weather;

• Public holidays;

• Peak shopping periods;

• Transportation disruptions;

• Incorrect or incomplete delivery information; or

• Other unforeseen logistical circumstances.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide updated information.

Your statutory rights regarding delayed delivery are not affected by this policy.

8. DAMAGED PACKAGES OR PRODUCTS

Please inspect your order as soon as possible after delivery.

If your package or product arrives damaged, defective, or materially different from what you ordered, please contact us promptly at GoshSerguei@gmail.com.

Please include your order number and, where appropriate, photographs of the damaged package or product so that we can evaluate the issue.

Eligible damaged, defective, or incorrect products will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

9. LOST OR MISSING PACKAGES

If your tracking information indicates that your package has been delivered but you have not received it, please first check:

• The delivery location around your property;

• With household members or other authorized recipients;

• With neighbors, where appropriate; and

• Any delivery notice or instructions provided by the carrier.

If you are still unable to locate your package, please contact us at GoshSerguei@gmail.com.

We will review the available shipment information and, where appropriate, work with the carrier to investigate the delivery.

Nothing in this section limits any mandatory rights you may have under applicable consumer protection laws.

10. FAILED DELIVERY AND RETURNED PACKAGES

If a shipment cannot be delivered because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, refusal of delivery, or failure to collect the package where required, the shipment may be returned to the sender.

If a package is returned to us, please contact us so that we can determine the appropriate next steps.

Additional shipping costs for redelivery may apply where the failed delivery resulted from incorrect information or circumstances attributable to the customer, to the extent permitted by applicable law.

11. INTERNATIONAL SHIPPING, CUSTOMS AND IMPORT CHARGES

For international orders, customs procedures may affect delivery times.

Depending on the destination and how taxes or duties are handled during checkout, an international shipment may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Where such charges are not collected at checkout, they may be payable by the recipient upon import or delivery.

Any applicable charges and responsibilities will be handled in accordance with applicable law and the information presented to you during the purchasing process.

Customs clearance procedures may cause additional delivery delays outside our reasonable control.

12. ORDER CHANGES AND CANCELLATIONS

If you need to change or cancel an order, please contact us as soon as possible at GoshSerguei@gmail.com.

We will make reasonable efforts to accommodate your request if your order has not yet been processed or dispatched.

Once an order has been dispatched, we may no longer be able to modify or cancel the shipment.

Any applicable return or withdrawal rights remain subject to our Return & Refund Policy and applicable consumer protection laws.

13. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

qvqkx.shop provides a 30-day return policy, subject to the eligibility requirements and conditions stated in our Return & Refund Policy.

Eligible European Union consumers may also have a statutory 14-day right of withdrawal under applicable consumer protection law.

Please contact GoshSerguei@gmail.com before returning any product.

14. CUSTOMER RESPONSIBILITY

Customers should ensure that all order, contact, and delivery information is accurate before completing a purchase.

Customers should also monitor available tracking information and follow reasonable delivery or collection instructions provided by the shipping carrier.

15. CONSUMER RIGHTS

Nothing in this Shipping Policy is intended to exclude, restrict, or limit any mandatory consumer rights available under applicable law.

Where a provision of this Shipping Policy conflicts with mandatory consumer protection legislation, the applicable mandatory legal requirements will prevail.

16. CONTACT INFORMATION

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us:

Trade Name: qvqkx.shop
Company Name: Q Holding Advokatanpartsselskab
Legal Representative: Christina Uggerby
Company Registration Number (CVR): 45288137
Business Address: Skovbakkevej 20, 9000 Aalborg, Denmark
Email: GoshSerguei@gmail.com
Country: Denmark

We will make reasonable efforts to respond to shipping and delivery inquiries as soon as possible.